First Class Faciliation

Overview

An instructor-led classroom workshop that includes mini-lectures, assessments, discussions, case studies and interactive exercises designed to improve the quality, delivery and impact of participant's meeting management and facilitation skills. The six-step First-Class Facilitation and the Successful Meetings model form the basis of this workshop.

Learning Objectives

  • Improve expertise in meeting management and facilitation through practice
  • Use Rational Tools to resolve problems and situations
  • Increase listeners' perceptions of the facilitator's credibility by understanding target audiences and preparing event agendas with a focus on the needs and concerns of each audience
  • Realistically assess the impact of one's communication efforts on other people employing observation, diagnosis and intervention as required
  • Plan how to reinforce learning

Topics & Content

  • Characteristics of a good meeting manager and facilitator
  • The First Class Facilitation model
  • Successful meetings model
  • Communication strategies to enhance participant effectiveness in all facilitation responsibilities
  • Rational Tools to manage specific meeting types, build consensus and make decisions
  • Receive feedback on performance

Course Information

Course Code: PD202
Delivery Method: 2 Day Instructor-Led
Target Audience: This course is ideal for all personnel in the private or public workforce at any level whose responsibilities include meeting management and facilitation.

Interested in bringing this course to your organization? CONTACT US to discuss your specific needs.