Strategic Thinking and Decision-Making


Sound decision-making and problem-solving skills are key to organizational success. Modern psychology is studying the processes at work in our complex and sophisticated brain, and has identified common errors in thinking, shortcuts used in the critical thinking process that can lead to errors, and cognitive biases that influence our decisions without our knowledge. But how do you navigate through the thought process before arriving at a decision or solution? This workshop is designed to help participants improve their critical thinking and problem-solving processes while focusing on applying these new skills to workplace challenges and making better decisions.

Learning Objectives

  • Discover individual biases and blind spots
  • Apply System 1 versus System 2 thinking as appropriate to make better decisions
  • Diagnose common design traps and techniques to avoid them
  • Explain and experience "framing" when individuals and groups make decisions
  • Review rational tools to improve individual and group problem solving and decision making
  • Apply rational tools to workplace-specific problems and decision challenges

Topics & Content

  • Strategic decision-making model
  • System 1 and System 2 thinking processes
  • Bounded Rationality
  • Decision Traps
  • The use of rational tools to improve decision making
  • The role of emotion in decision-making
  • Making decisions throughout the workshop

Course Information

Course Code: LD201
Delivery Method:
2 Day Instructor-Led
4 Half-Days Online

Target Audience: Managers, Team Leaders, Supervisors, Emerging Leaders, Employees at any Level

Interested in bringing this course to your organization? CONTACT US to discuss your specific needs.