Fundamentals of Leadership and Management


In Merit's "Fundamentals of Leadership and Management" workshop, current and rising managers learn the critical leadership issues and skills needed to succeed in today's challenging business world. Emphasizing the importance of leadership style and techniques, participants learn to identify the situation and the needs of the follower as well as behaviors asociated with outstanding leadership. The workshop focuses on the charismatic and emotion-based elements of leadership and how to solve challenging problems in their sphere of influence.

Learning Objectives

  • Give and receive feedback in a non-threatening manner
  • Select a leadership style that most effectively manages others in any given situation
  • Choose leadership behaviors that inspire and motivate followers to achieve high levels of performance
  • Use active listening to better understand others and communicate more effectively

Topics & Content

  • Situation-based leadership
  • Leadership
  • Coaching followers to success
  • How and when to delegate
  • Transformational leadership
  • Lead by example
  • Inspirational motivation
  • Intellectual stimulation
  • Follower considerations
  • Developing high performance teams
  • Active listening techniques
  • Questioning methods
  • Paralinguistic methods
  • Non-verbal communication

Course Information

Course Code: LD101
Delivery Method:
2 Day Instructor-Led
4 Half-Days Online

Target Audience: Managers, Team Leaders, Supervisors, Emerging leaders

Interested in bringing this course to your organization? CONTACT US to discuss your specific needs.