Building High-Performing Teams


More and more of today's business is conducted through teams. Developing individual contributors into a high performing team is even more challenging since many teams are virtual and teams are being asked to do more with fewer resources. Teamwork is even more critical in environments where user requirements and technology change quickly. Teams must be more agile and proactive, responding to the needs of their internal and external stakeholders. This workshop focuses on how to leverage individual strengths to create high-performance teams.

Learning Objectives

  • Recognize characteristics of high performing teams and the qualities of successful team leaders
  • List components of effective team meeting management
  • Describe the stages of team development
  • Apply effective communication skills to enhance teamwork
  • Employ the four-step model to resolve team disagreements
  • Practice team-based brainstorming, problem solving and decision making strategies

Topics & Content

  • Effective and ineffective team behaviors
  • High performing teams
  • Effective team leader behaviors
  • Team meeting checklist
  • The value of a clearly defined agenda and timetable
  • Intra-team communication behaviors
  • Active listening techniques
  • Non-verbal communication behaviors
  • Communication challenges for virtual teams
  • Four-step disagreement resolution process
  • Importance of clarifying goals, roles and responsibilities

Course Information

Course Code: LD303
Delivery Method:
1 Day Instructor-Led
2 Half-Days Online

Target Audience: Managers, Team Leaders, Supervisors, Emerging leaders, Team Members

Interested in bringing this course to your organization? CONTACT US to discuss your specific needs.