Denise Potosky, PhD
As a Fulbright research scholar, Dr. Denise Potosky brings international and intercultural expertise to human resource management, communication, and leadership. International research projects include modeling organizational culture, leading IT systems change, developing cross-cultural competencies, and describing the ideal employee. She has developed several measures used in training, development, and research, including the Computer Understanding and Experience (CUE) Scale, the Listening Skills Assessment (LiSA), and the Meaning-Centered Communication (MCC) measure.
An internationally peer-reviewed book chapter (co-written with fellow Merit team member John Juzbasich and former Merit team member, the late Dr. Jim Spaulding) focuses on meaning-centered communication design and evaluation of computerized and web-based assessments. Her work on the medium used to assess and survey personnel was nominated for a best paper award and published in the Academy of Management Review. A forthcoming chapter (Potosky & Lomax) in the Psychology of Workplace Technology provides new insight regarding leadership and technology.
She has developed and facilitated numerous seminars, workshops, classes, and presentations for executives, professionals, students, and faculty in the U.S. and internationally.
Dr. Potosky earned a Ph.D. in industrial relations and human resources from Rutgers University, a master's degree in communication from the University of Delaware, and a bachelor's degree in speech communication with a minor in business from the Pennsylvania State University.
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