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Six Sigma White Belt

This is the introductory overview of Six Sigma. When an organization implements a Six Sigma program the overall success depends on every employee being trained in the philosophy and culture to be realized. The White Belt course provides basic knowledge of the process; the participants may or may not be directly involved in the Six Sigma improvement projects.

Learning Objectives

  • Define continuous improvement
  • Develop a process view of the business
  • Hear the voice of the customer
  • Explain the DMAIC improvement strategy
  • Describe the project selection process
  • List key business metrics
  • Deploy the Six Sigma team
  • Identify resource and training requirements

Topics & Content

  • Kaizen
  • Flowcharting
  • Voice of the Customer
  • The DMAIC process
  • Project selection criteria
  • Measuring project success
  • Tools and techniques

Course Information

Course Code: SIG101
Duration: 3 hours
Targeted Audience: This courses is intended for all employees working for companies implementing a Six Sigma program.

  • OPM - 3 CLP(s)
  • PMI - 3 PDU(s)
  • SHRM - 3 PDC(s)

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